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Loading carbon 2.31.0 on maya 2024.2 and Rocky Linux 8 crashes 1 month 2 weeks ago #975

  • ilbozo
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Hi,
i'm testing your plugin to see if we can use it in production in my studio. 
I've tried to install the plugin on a shared network and also in the home folder of a user but when i try to load the plugin maya crashes with this log.
//crash log file name     = /usr/tmp/untitled[Recovered-ale.2024-03-04-12.15]
//cut            = 202310181224 
//host name      = *****************************
//release name   = 4.18.0-477.27.1.el8_8.x86_64
//version        = #1 SMP Wed Sep 20 15:55:39 UTC 2023
//machine name   = x86_64
//current scene  = unDisclosed
//directory      = /tmp
//====================================================
//command history (most recent last):
//====================================================
//last tool: renderWindowSelectContextItem
//====================================================
//panel with focus: modelPanel4
//visible panels:
// modelPanel4 outlinerPanel1 
//====================================================
  pthread_sigmask
  /usr/autodesk/arnold/maya2024/plug-ins/../bin/libai.so(+0x133a8de) [0x7f5e6ab9a8de]
  /usr/autodesk/arnold/maya2024/plug-ins/../bin/libai.so(+0x133a6b1) [0x7f5e6ab9a6b1]
  /lib64/libpthread.so.0(+0x12cf0) [0x7f5f9a3e2cf0]
  /srv/home/ale/numerion/MY2024/Plugin_v2.31.0/plug-ins/Carbon.so(+0x1f39d4) [0x7f5e126519d4]
  /srv/home/ale/numerion/MY2024/Plugin_v2.31.0/plug-ins/Carbon.so(+0x1f4210) [0x7f5e12652210]
  /srv/home/ale/numerion/MY2024/Plugin_v2.31.0/plug-ins/Carbon.so(+0x19d85b) [0x7f5e125fb85b]
  TpluginNode::invokeTheNodeInitializer()
  non-virtual thunk to TpluginNode::initializeAttributes(TattributeList&, TattributeList&;)
  TdependNodeClass::initializeClass()
  TdependGraph::registerNodeType(TdependNodeClass&;)
  /usr/autodesk/maya2024/lib/libOpenMaya.so(+0x2d08ed) [0x7f5fa670b8ed]
  Autodesk::Maya::OpenMaya20240000::MFnPlugin::registerNode(Autodesk::Maya::OpenMaya20240000::MString const&, Autodesk::Maya::OpenMaya20240000::MTypeId const&, void* (*)(), Autodesk::Maya::OpenMaya20240000::MStatus (*)(), Autodesk::Maya::OpenMaya20240000::MPxNode::Type, Autodesk::Maya::OpenMaya20240000::MString const*)
  /srv/home/ale/numerion/MY2024/Plugin_v2.31.0/plug-ins/Carbon.so(+0x8fbdd) [0x7f5e124edbdd]
  initializePlugin(Autodesk::Maya::OpenMaya20240000::MObject)
  Tplugin::primaryLoad(Tstring const&, Tstring*)
  /usr/autodesk/maya2024/lib/libOpenMaya.so(+0x3413fe) [0x7f5fa677c3fe]
  /usr/autodesk/maya2024/lib/libOpenMaya.so(+0x34237a) [0x7f5fa677d37a]
  /usr/autodesk/maya2024/lib/libOpenMaya.so(+0x3429b2) [0x7f5fa677d9b2]
  /usr/autodesk/maya2024/lib/libCommandEngine.so(+0x94431) [0x7f5f9dfff431]
  /usr/autodesk/maya2024/lib/libCommandEngine.so(+0xbce19) [0x7f5f9e027e19]
  /usr/autodesk/maya2024/lib/libCommandEngine.so(+0xde76f) [0x7f5f9e04976f]
  /usr/autodesk/maya2024/lib/libCommandEngine.so(+0xbce19) [0x7f5f9e027e19]
  /usr/autodesk/maya2024/lib/libCommandEngine.so(+0xbce19) [0x7f5f9e027e19]
  /usr/autodesk/maya2024/lib/libCommandEngine.so(+0xdfb73) [0x7f5f9e04ab73]
  /usr/autodesk/maya2024/lib/libCommandEngine.so(+0xbce19) [0x7f5f9e027e19]
  /usr/autodesk/maya2024/lib/libCommandEngine.so(+0xbcfe1) [0x7f5f9e027fe1]
  SophiaExecutable::evaluate(void*)
  TcommandEngine::executeCommand(Tstring const&, bool, bool, TmelCmdResult*, unsigned int)
  TscriptActionMixin::execute(Tevent const&, std::unique_ptr<TinterpreterResult, std::default_delete<TinterpreterResult> >*)
  Taction::performAction(Tevent const&, char const*)
  Taction::doIt()
  /usr/autodesk/maya2024/lib/libQt5Core.so.5(+0x2e0f4d) [0x7f5f9b654f4d]
  QmayaCheckBox::onOffChanged()
  /usr/autodesk/maya2024/lib/libExtensionLayer.so(+0x2e3d78) [0x7f5f9e526d78]
  /usr/autodesk/maya2024/lib/libQt5Core.so.5(+0x2e0f4d) [0x7f5f9b654f4d]
  QCheckBox::stateChanged(int)
  /usr/autodesk/maya2024/lib/libQt5Widgets.so.5(+0x25546a) [0x7f5f9c91a46a]
  QAbstractButton::mouseReleaseEvent(QMouseEvent*)
  QWidget::event(QEvent*)
1
//====================================================
//Memory usage:
//  356.237 Mb    Free Memory
// 67263.787 Mb    Free Swap
//  917.560 Mb    Heap
//====================================================


Strangely enough i tried it on an ubuntu 22.04 machine (no network mounts) and maya 2024.1 and it loads with no issues...
Any help would be really appreciated!
Thanks
Ale
 

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Loading carbon 2.31.0 on maya 2024.2 and Rocky Linux 8 crashes 1 month 2 weeks ago #976

  • ilbozo
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A tiny update: it seems to be independent from maya being 2024.1 or 2024.2

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Loading carbon 2.31.0 on maya 2024.2 and Rocky Linux 8 crashes 1 month 2 weeks ago #977

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Hi Ale,

Sorry for the problems.
We are looking into this now and will update you as soon as we can have something to report.

Cheers,
Mike
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Loading carbon 2.31.0 on maya 2024.2 and Rocky Linux 8 crashes 1 month 2 weeks ago #978

  • Sebastian
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Hi Ale,

I just double checked the installer and plugin, and unfortunately, I could not reproduce your crash so far.

This is my setup:
  • Rocky Linux 8.8 (in a VM)
  • (Fresh install of) 2.31.0 plugin
  • Tested with both Maya 2024 and Maya 2024.2

In your crash log, I see that toward the top there is a call to an Arnold plugin lib

/usr/autodesk/arnold/maya2024/plug-ins/../bin/libai.so(+0x133a8de) [0x7f5e6ab9a8de]

Could you please try to disable the libai.so plugin part / Arnold and see if you still get a crash?

Cheers,
Sebastian
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Loading carbon 2.31.0 on maya 2024.2 and Rocky Linux 8 crashes 1 month 2 weeks ago #979

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Hi Ale,

Also be aware that in our latest Carbon builds we are using AVX2.
This should not be an issue unless you are running on a very old CPU.

AVX2 has been supported since 2014 by Intel and 2015 by AMD.
en.wikipedia.org/wiki/Advanced_Vector_Ex..._Vector_Extensions_2

Thanks,
Mike
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Loading carbon 2.31.0 on maya 2024.2 and Rocky Linux 8 crashes 1 month 2 weeks ago #980

  • ilbozo
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Hi Mike and Sebastian,

The libai was the first plugin i tried to disable to see if that was the issue but it didn't work.
I had a check and my testing machine (an ooooooooold workstation) doesn't support avx2. The ubuntu machine i tested has the support being way more recent and same for other workstations in the studio.
Thanks a lot for the super quick answer!

Ale
 

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