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License issue 10 months 1 week ago #907

  • Sebastian
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Hi Eugene,

Sorry to hear you are having problems.
First, let me explain this: The Carbon Simulation node's licensing information gets updated when the node is cooked.
So when you create a Carbon Simulation node and it does not get cooked, it could have previous/out of date information on it.
Best to connect it to the merge and then put the blue flag on it.
Once it's cooked, it will update plugin version and license information.
Regarding license status, when you (or the organization you work for) bought the licenses, you would have received a link to the Carbon For Houdini SOP- Getting Started pdf. It might have been attached to the email as well.
In there, you can find detailed information on how to troubleshoot licensing issues.
I would recommend going through those steps first. This solves most licensing issues.
If you are still experiencing problems after, please let me know.

Cheers,
Sebastian



 

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