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Carbon license issue or installation issue? 4 years 11 months ago #118

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So Carbon won't run -
Step one, let's diagnose if its an installation issue or a license issue.
If you load one of the Carbon examples into Houdini and the Carbon simulation about box looks something like this below, then its an installation issue as there is no info about Carbon version.
So double check the install doc instructions to ensure you installed Carbon correctly.

If the about box looks like this below - with Carbon build info, but saying not licensed - then its a license issue.
Double check which folder you installed the license.
If all that is good, then maybe your HostIDs have changed - Windows ID changes every-time you update (how rubbish is that).
Carbon licensing can tolerate a bit of change - but maybe you also changed the hard disks as well ?
Anyway share your current Hostids if everything else looks ok - and we'll sort you out.


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